Everest is an AI customer support platform for chat, voice, and email, combining natural conversation with deterministic workflows.Everest combines a conversational AI engine with structured workflow authoring to deliver guided troubleshooting, account management, and case handling across every support channel.
- Platform covers the conversation engine, voice and IVR, knowledge and retrieval, channels, security, and observability.
- Integrations covers the Salesforce connector and REST API, webhook, SSO, and embedding capabilities.
- Company covers pricing, implementation timelines, onboarding services, and support SLAs.